Refund policy

Refunds
Due to the nature of our products and to ensure the best possible experience for all our customers, Usturi does not accept returns or exchanges at this time. All sales are final.

If you have any questions or concerns about your order, please contact our customer service team at usturi7@gmail.com we will be happy to assist you. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.